Ratings & Reviews

Overall Rating

5
(29 reviews)
96.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Onyinyechi O. - |Recommended: YesPretty good so far — No serious complaints. Wish that cleanings of the hallways was more frequent and maintenance isn’t immediate but it’s okay
response from property -Hello, Thank you so much for the feedback. I will relay that to our service team. We look forward to seeing you around the community. Respectfully, Zachary Green Community Manager 628.600.3650
submitted by Bradley G. - |Recommended: YesGreat place to live — Property Manager, Zachary, made the move in to Modera seemingly smooth. Love this place
response from property -Hello, Thank you so much for the kind words. We are glad you are loving your new home. We look forward to seeing you around the community. Respectfully, Zachary Green 628.600.3650
submitted by Onyinyechi O. - |Recommended: YesPretty good — N A
response from property -Hello, Thank you so much for the five stars! We appreciate it. Respectfully, Zachary Green 628.600.3650
submitted by Sherita P. - |Recommended: YesNew resident — Maintenance and staff have been so accommodating and kind, my move-in was effortless
response from property -Hello Sherita, Thank you so much for the kind words. We are thrilled you had a great move in. We look forward to the rest of your lease term. Respectfully, Zachary Green 628-600-3650.
submitted by Arthi B. - |Recommended: YesMoving in Made Easy — Terrye was very helpful in expediting our application process because we had a strict timeline and needed to move in within 5-6 days so that we could be ready for work the following week. Terrye worked diligently and closely with us so that we could make that deadline. We appreciate all of the effort that she has put in so that we could have our place on time. We faced some obstacles in the approval process, but Terrye was very patient and helped us resolve these issues quickly and efficiently. We love our new place and we are so happy everything worked out
response from property -Hello, Thank you so much for the kind words. I am grateful Terrye was able to provide excellent service. Respectfully, Zachary Green Modera Jack London Square 628.600.3650
submitted by Jamie - |Recommended: YesLove living here, we have the best staff and leasing office Zachary made our move so easy, he was so helpful and understanding. The rooftop and amenities are amazing and always nice and clean. We love the location too - so many good places to eat drink around here, and its beautiful
response from property -Hello, Thank you so much for the kind review. We love that you love living here. Respectfully, Zachary Green 628.600.36500
submitted by Sheena P. - |Recommended: YesBeautiful — Me and my daughter moved in last week from out of town and couldn’t be happier with our decision to move here. The property is even more beautiful than the photos. Due to the keyless system I feel safe. The roof top is stunning and is a great place to relax and meet other tenants. The office staff has been wonderful and I enjoyed working with Terrye. This location is close to virtually everything you could want.
response from property -Hello Sheena, Thank you so much for the kind words. We cherish them. We are looking forward to this lease term with your family. Respectfully, Zachary Green 628.600.3650
submitted by Oakland P. - |Recommended: YesModera — Zach was amazing. Turned around a lease in record time with all the bells and whistles. Got an apartment facing the water which was beautiful. Great if the trains don't bother, however location, building amenities, cleanliness, roof top views, apartment views, maintenance and managers are AMAZING
response from property -Hello, Thank you so much for the kind words. We really cherish them. We are looking forward to this next year with you. Respectfully, Zachary Green 628.600.3650
submitted by Charles B. - |Recommended: YesHome at the Modera — Living here has been an amazing experience.
response from property -Hi Charles, Thank you for the glowing five-star review! We are glad to hear that your experience at Modera Jack London Square has been amazing. Please call or stop by the office if you need anything at all. Jennifer, Mill Creek Residential Management
submitted by Charles B. - |Recommended: YesLiving near Jack London Square — Living here is awesome
response from property -Hi Charles, We agree that living here is awesome! Thank you for taking the time to review our community and give us a 5 star rating! We hope to see you around soon! Jennifer, Mill Creek Residential Management
submitted by Marlo S. - |Recommended: YesGreat place — Love the place, the roof top, the amenities and specially all the staff that is always very helpful
response from property -Hi Marlo! Thank you for taking the time to share your positive experience at Modera Jack London Square. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 628.600.3650 or stop by the office. Thank you again! Alex Altamirano, Community Manager
submitted by Leslie B. - |Recommended: YesI love my new home — i live the environment it motivates me to be better version of myself
response from property -Thank you for taking the time to share your positive experience at Modera Jack London Square. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 628.600.3650 or stop by the office. Thank you again! Alex Altamirano, Community Manager
submitted by Josh A. - |Recommended: YesModera Jack London Square is a wonderful place to call home — We really enjoyed our experience staying at Modera. The convenience to JLS and surrounding outdoor activities can't be beat, and the staff and management is top notch. We'd definitely rent here again next time we live in Oakland
response from property -Thank you for taking the time to leave us a note of how much you enjoyed your time with us at Modera Jack London Square. We are glad that we were able to deliver you a high level of customer service and hope that we do have the chance to be there for you again should you find yourself in Oakland again. | Grant Abel, Community Manager - 628.600.3650
submitted by Catherine D. - |Recommended: YesNew to the building — I moved into the building on December 1 and I love it Terrye was amazing at helping me move in and giving me all the information I needed for an easy transition. I love the apartment and the location. The rooftop is beautiful and the building as a whole is really nice and so clean. I love the layout of the apartment and how the living room and kitchen are so open to one another. I especially love how light it is I have had some issues with the lights and power going off and on in the living room. My fridge currently will not turn on because of this. I have submitted a work order for this and am hoping this will get resolved quickly.
response from property -Catherine, We love that we have been able to deliver an exceptional experience for you in your time here with us. As well, we look forward to maintaining that level of service for you long to come. Should there ever be a service request or anything otherwise that we can assist with, please do not hesitate to reach out to us or stop by the office. | Grant Abel, Community Manager - 628.600.3650
submitted by Nadia K. - |Recommended: YesSuper impressed — I made a huge move from the Midwest to California. Modera was the first apartment complex that I reached out to, and they were nothing but helpful. Throughout the whole process they have answered all my questions and concerns in a timely manner. Mike has been amazing and gone out of his way to make sure that my move in was smooth. The property is great and an even better location
response from property -Vinayak, Thank you for taking the time to share your experience at Modera Jack London Square. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us! Thank you again! Alex. A, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Jack London Square, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Jack London Square, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose